IBM Extended Support for Cognos – Services

Save money while receiving the highest level of IBM support with our IBM Extended Support for Cognos service – from IBM consulting to technical support, our team has decades of IBM expertise.

Why IBM Cognos Extended Support?

Want to save 50 to 90 percent on your IBM support fees, while staying with your current IBM Cognos version and receiving the highest level of IBM support? With decades of experience and IBM Cognos Advanced Business Partner certification, our team is the best qualified to save you money on IBM Cognos support services – freeing you to make a timely, informed decision about where your business software goes next.

Save on IBM Cognos Support

Our IBM Cognos support services typically save 60 to 90 percent compared with IBM’s Enterprise Support

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Switch from IBM Support

We prepare the change-over within IBM’s notice period (as specified on your IBM contract)

Certified IBM Service

As a team with IBM-certified expertise, we provide the highest level of IBM support
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Impartial IBM Consulting

Our consultancy puts the customer’s ROI first, assessing each case on a vendor-neutral basis

IBM for All UK Sectors

We have over 100 customers across all sectors in the UK, both public and private

Customised IBM Solutions

Our teams have decades of experience in development, integration, migration, and more
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IBM Cognos Support Areas

Our support covers all offerings within the IBM Cognos range, including:

  • IBM Cognos Analytics
  • Cognos Planning
  • Cognos Controller
  • Cognos TM1
  • Cognos Express
  • COG-105 (IBM Cognos 8 BI Technical Specialist)
  • COG-612 (IBM Cognos 10 BI Author)
  • COG-622 (IBM Cognos 10 BI Administrator)
  • COG-632 (IBM Cognos 10 BI Metadata Model Developer)
  • COG-635 (IBM Cognos 10 BI OLAP Developer)
  • COG-645 (IBM Cognos 10 BI Multi-Dimensional Reports)
  • COG-701 (IBM Cognos TM1 10.1 Analyst)
  • COG-702 (IBM Cognos TM1 10.1 Developer)
  • IBM-639 (IBM Big Data Mastery)
  • IBM-645 (IBM Cognos Business Intelligence Sales Mastery)
  • 00M-229 (IBM SPSS Predictive Analytics Solution Sales Mastery)
  • 00M-620 (IBM Risk Analytics Sales Mastery)

 

  • 00M-624 (IBM Risk Analytics for Governance Risk and Compliance Sales Mastery

IBM Cognos Support Methods

Our customers enjoy a clear, predictable service with tangible results. All our customers receive:

  • a project manager who ensures a smooth transition from IBM support
  • a customer roadmap with any planned upgrades or platform migrations
  • a patch archive reflecting the customer roadmap
  • an IBM-certified support team for IBM Cognos offerings
  • quick access to any additional services as necessary

Extended IBM Cognos Support Services

Our IBM Extended Support for Cognos service provides full support for your current version of Cognos, and our IBM-certified team can go above and beyond with a number of tailored services:

Cognos training, either on-site or in one of our UK offices

audits, individually and comprehensively

implementation and design

reporting services

custom coding support

installation and upgrade support

global tax, legal, and regulatory updates

application, repository, and documentation fixes

configuration support and performance support

database expertise with integration across various platforms

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